Client and task

ROLF employs people in very different jobs, from mechanics to top management. The company needed an enterprise-level system to set business goals for employees and record results, keep a competency matrix for every job group, and get a fair final assessment of each person every period, by the same rules.

What we built

• Business goal setting

  Goals are set for employees in any kind of role, from mechanic to top management, and results are recorded in the system.

  Goals and their outcomes live in one system.

• Competency matrix

  Each job group has its own set of competencies, and each employee is marked on how well they match them.

  You see which skills a specific person or role is missing.

• Peer review

  An employee's soft and hard skills are rated by colleagues and by their direct and higher-level managers.

  The assessment doesn't depend on one manager's opinion.

• Automatic final score

  At the end of a period the system combines the ratings into the employee's cumulative score.

  Period results are ready without merging spreadsheets by hand.

• Sign-in with the work account

  Employees sign in through the company's Active Directory.

  No separate passwords to create and remember.

• Linked to internal systems

  The system is integrated with the company's HR systems and management reporting.

  Assessment results reach the place where decisions are made.

How it works

The system runs inside the company: an employee signs in with their work account, sees their goals and rates colleagues. Employee data and assessment results are linked to the HR systems and management reporting. The new version is built with Laravel, with data in MS SQL Server.

Timeline and scale

1. 2010–2016 the first version of the system.
2. 2017–2018 the new version on Laravel.

Scale: an enterprise-level system for every job group, from mechanic to top management. Integrations with HR systems, management reporting and Active Directory.

What it gave

• One set of assessment rules

  Goals, competencies and ratings work the same way for every job group.

• Assessment from several sides

  The final score combines ratings from colleagues and managers, not one opinion.

• Results without manual work

  The cumulative score for a period is calculated automatically and goes to reporting.

Technologies

• PHP
• Laravel
• MS SQL Server
• Active Directory (LDAP)
• Vue.js
• Excel exports
• Docker

Status

Project completed. We worked on the system in 2010–2018: the first version in 2010–2016, the new Laravel version in 2017–2018.